Please read these Terms & Conditions carefully before using the ace360 platform. Everything â from account registration to bonuses, payments, and gaming policies â is clearly explained here.
A quick overview of ace360's most important rules.
Only individuals aged 18 or above may create an account and play on ace360. Age verification is mandatory, and providing false information will result in account termination.
Each person may hold only one account on ace360. Creating multiple accounts will result in all accounts being closed, and any deposited funds may be forfeited.
All ace360 bonuses require a 20x wager before withdrawal. Wagering requirements must be completed within 30 days of receiving the bonus; otherwise, the bonus will be forfeited.
Withdrawals from verified ace360 accounts are typically processed within 3 minutes. However, identity verification may be required in some cases, which can take up to 24 hours.
Prior to large withdrawals, ace360 may conduct KYC (Know Your Customer) verification. You may be required to provide a national ID or passport. This process is in place solely for your security.
Ace360 takes a strict stance against all forms of fraud, bot usage, and system manipulation. Any account found engaging in such activity will be permanently closed.
By using ace360 (hereinafter referred to as the "Platform" or "we"), you voluntarily agree to these Terms & Conditions. These terms apply to all services, games, bonuses, and promotions offered by ace360.
By accessing the ace360 platform or creating an account, you confirm that you have read, understood, and agreed to all of these terms. If you do not agree, please refrain from using ace360.
Ace360 reserves the right to amend these Terms & Conditions at any time. Continued use of the platform following any changes will be deemed acceptance of the updated terms.
Ace360 operates under an international gaming licence and complies with all applicable international laws. All platform activities are conducted under the supervision of the relevant licensing authority.
Ace360 strives to deliver the highest quality of service. However, temporary disruptions may occur due to maintenance, technical issues, or other reasons. ace360 is not liable for any compensation in such circumstances.
To create an account on ace360, the following conditions must be met:
Ace360 reserves the right to verify account information at any time. Providing false information will result in permanent account closure, and any funds held may be forfeited.
Keep your ace360 account password and login credentials strictly confidential. If unauthorized access to your account occurs, notify the ace360 support team immediately. ace360 is not liable for any losses resulting from sharing login details with others.
Ace360 follows a KYC process to ensure security. Identity verification may be required in the following circumstances:
To make a deposit on ace360, you must have a verified account. The following payment methods available in Bangladesh are accepted on ace360:
Only use your own payment method on ace360. Third-party payments are not accepted, and any deposits made through third parties may be forfeited.
All deposits are typically processed instantly. In the event of a technical issue, processing may take up to 30 minutes. If your deposit has not arrived after 30 minutes, please contact ace360 support.
The following rules apply to all withdrawals from ace360:
Ace360 typically processes withdrawals within 3 minutes. However, the following circumstances may require additional time:
Ace360 generally does not charge any fees for withdrawals. However, your payment provider (bKash, Nagad, etc.) may apply their own charges.
Ace360 bonuses and promotions are offered under specific terms. Please read the relevant conditions carefully before claiming any bonus.
Most ace360 bonuses are subject to wagering requirements. For example:
Ace360 bonuses must be used within a specified period from the date of claiming:
Multiple bonuses cannot be claimed simultaneously. While a bonus is active, bonus funds are spent before real money. Winnings from bonuses cannot be withdrawn until all wagering requirements have been met.
Ace360 may void bonuses in the following circumstances:
All players must follow the rules below while gaming on ace360. These rules apply across all game types â slots, Live Casino, crash games, and Sports Betting.
Each game has its own minimum and maximum bet limits, which are displayed within the game interface. Separate bet limits may apply for special events or tournaments.
If a technical error causes an incorrect result in any game, that round may be voided. In such cases, the wagered amount will be refunded, but no winnings will be paid out.
All games on ace360 are powered by RNG (Random Number Generator) technology and are regularly audited by international authorities. The RTP (Return to Player) for each game is listed in its game information section.
Ace360 believes gaming is meant for entertainment. The mental well-being and financial security of our members are our top priorities.
On ace360, you can set the following limits:
If you feel that gaming is becoming a problem for you, use ace360's self-exclusion feature. You can suspend your account for any period from 7 days up to 5 years. During this time, you will not receive any marketing communications.
If you're struggling with a gaming problem, reach out to ace360 support. We'll help you get the right assistance. Gaming addiction is a real condition â and it is treatable.
The following activities are strictly prohibited on ace360. Any involvement in such conduct will result in permanent account termination:
If fraud is detected on ace360, the account or accounts involved will be immediately suspended, all bonuses will be voided, and legal action may be taken where necessary.
Ace360 treats the protection of your personal data as a top priority. We never sell your information to third parties.
Ace360 uses the information collected for the following purposes:
For our full privacy policy, please visit our Privacy Policy page page.
Ace360 reserves the right to close accounts without notice in the following circumstances:
You may close your account at any time by contacting ace360 Support. Please withdraw any remaining balance before closing your account. Once the account is closed, any unused bonuses or points will no longer be available.
If you have a dispute with ace360, please contact our support team first. Most issues are resolved within 24â48 hours.
If you are not satisfied with the support team's decision, you may request a higher-level review. ace360's compliance team will reconsider your complaint.
In the event of a dispute over a game outcome, ace360's server logs will serve as the final and definitive record. All games run on RNG technology, and results are entirely random.
Ace360 reserves the right to update these Terms & Conditions at any time. In the event of changes:
Ace360's Terms & Conditions were last updated on 1 January 2026. This is Version 5.2. Please check this page regularly.
By using the ace360 platform, you agree to all of the Terms & Conditions set out above. For any questions, please reach out to our support team.