Gaming on ace360 is about fun and entertainment — not just winning. We believe responsible gaming is part of a healthy lifestyle. On this page, discover how ace360 helps you play within your limits, safely and confidently.
At ace360, we manage the gaming experience of millions of people every day. From this extensive experience, we've come to understand – Responsible Gaming It's more than just a rule — it's a mindset. Those who treat gaming as entertainment and play within their means are the ones who enjoy it most.
Many people in Bangladesh start playing online games purely for entertainment. But sometimes, without realising it, a gaming habit can develop into a problem. This is not a sign of weakness — it is a mental health matter that can be addressed with the right support.
Ace360 wants you to be happy in the long run. That's why we've built tools that put you in control of your own gaming. Self-Limit, Self-Exclusion, Reality Check — available free of charge to every ace360 member.
Remember: gaming on ace360 is entertainment, not a guaranteed way to make money. Never play with money set aside for rent, household expenses, or emergencies. Only play with money you can afford to lose without affecting your daily life.
We commit that ace360 will always put your wellbeing before profit.
All of these tools are available in your account settings at any time — completely free of charge.
On ace360, you can set your own daily, weekly, or monthly deposit limits. Lowering your limit takes effect immediately, while increasing it only applies after 7 days — so you're protected from impulsive decisions.
Once you reach a set loss amount, ace360 will automatically stop your gaming session. This feature protects you from chasing losses and making things worse. You can set it on a daily, weekly, or monthly basis.
Set a time limit for each session on ace360. When your time is up, ace360 will send you a reminder. It's one of the most effective tools for preventing extended play.
At set intervals, ace360 will notify you of how long you've been playing and how much you've won or lost. These notifications bring you back to reality and help you make informed decisions.
If you need a short break, use ace360's cooling-off feature to temporarily suspend your account for anywhere between 24 hours and 6 weeks. No marketing messages will be sent to you during this period.
If you feel gaming has become a real problem, use ace360's self-exclusion feature. You can close your account completely for anywhere between 7 days and 5 years.
The table below outlines each of ace360's responsible gaming limits in detail.
| Tools | Duration Options | Time to Take Effect |
|---|---|---|
| Decreasing your deposit limit | Daily / Weekly / Monthly | Immediate |
| Increasing your deposit limit | Daily / Weekly / Monthly | After 7 days |
| Loss Limit | Daily / Weekly / Monthly | Immediate |
| Session Time Limit | 30 min / 1 hr / 2 hrs / Custom | Immediate |
| Reality Check | 15 min / 30 min / 60 min | Immediate |
| Cooling-Off | 24 hours – 6 weeks | Immediate |
| Self-Exclusion | 7 Days – 5 Years | Within 2 Hours |
Once self-exclusion is activated, it cannot be cancelled before the period ends. This rule exists entirely for your protection.
Log in to ace360 with your username and password. It works from anywhere – the mobile app or the website.
Click on your name in the top right corner and select "Account Settings" or the "Responsible Gaming" option.
Choose the tool you need — Deposit Limit, Loss Limit, Session Limit, or Self-Exclusion.
Enter your preferred amount or time. ace360 will guide you in choosing the period that works best for you.
Confirm your decision. Immediate limits take effect right away, and a confirmation will be sent to your email.
For any concerns, reach out via ace360's 24/7 Bangla support chat. Our team is ready to help you set the right limits.
Ace360 wants every member to stay aware of their gaming habits. Ask yourself the questions below — if most of your answers are "yes", it may be time to take a step back.
There is no shame in struggling with gaming addiction. It's a real issue, and ace360 is ready to help you access the right support.
Check all of the following questions that apply to you:
Ace360 wants you to stay aware of these warning signs — not just for yourself, but for the people you care about too.
You're placing larger bets to chase losses, or borrowing money from others to keep playing.
You're cutting into time for work, studies, or family to play — and even though you're aware of it, you can't stop.
You feel anxious, irritable, or low when you're not playing, and find it hard to enjoy yourself outside of gaming.
You hide how much time or money you're spending on gaming from family or friends.
You tell yourself you'll play just a little, but end up playing for hours and can't seem to stop.
If you notice these signs, contact ace360 support or activate self-exclusion directly. Reaching out for help is a sign of strength.
Ace360 goes beyond tools — we offer real human support.
Before you start playing on ace360, decide on a maximum amount you're comfortable spending that day. Once you hit that limit, stop playing — whether you're winning or losing.
Winning is never guaranteed at ace360. Casino games always carry a house edge, so treat whatever you spend as the cost of entertainment, not an investment.
If you're feeling angry, upset, or stressed, step away from ace360. It's harder to make sound decisions in that state, and the risk of bigger losses is higher.
Use ace360's Reality Check feature. Take at least a 10–15 minute break every hour. Drink some water, get up and move around, and clear your head.
Never play on ace360 while under the influence. Alcohol and substances impair your judgment and increase the likelihood of making poor decisions.